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Terms of Service

Last Updated: December 2024

Acceptance of Terms

By downloading, installing, or using Envilo AI ("the App"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the App.

These terms apply to all users of the App, including visitors, registered users, and others who access or use the App.

Description of Service

Envilo AI is an application that helps you digitize, organize, and manage physical mail through:

Document Scanning: Using your device camera to capture images of physical mail.

OCR Processing: Extracting text from scanned documents using optical character recognition.

AI Analysis: Analyzing mail content to identify sender, category, urgency, and other attributes.

Response Generation: Creating draft responses using artificial intelligence.

Physical Mail Sending: Sending printed letters through our postal service integration (additional fees apply).

User Accounts

To use certain features of the App, you must create an account. You are responsible for:

Account Security: Maintaining the confidentiality of your login credentials.

Accurate Information: Providing accurate and complete registration information.

Account Activity: All activities that occur under your account.

You must notify us immediately of any unauthorized use of your account.

User Content

You retain ownership of all content you upload or create through the App, including:

Scanned Documents: Images and text extracted from your physical mail.

Draft Responses: Written content generated or edited by you.

Personal Information: Profile data and preferences.

By using the App, you grant us a limited license to process your content solely to provide the services described.

Acceptable Use

You agree not to use the App to:

Violate Laws: Engage in any activity that violates applicable laws or regulations.

Infringe Rights: Upload content that infringes on intellectual property or privacy rights of others.

Harmful Content: Transmit malware, viruses, or other harmful code.

Fraud: Engage in fraudulent activities or impersonation.

Abuse: Harass, threaten, or intimidate other users or our staff.

Physical Mail Services

When using our physical mail sending feature:

Fees: A fee of $2.99 per letter applies, which includes printing, postage, and delivery.

Processing Time: Letters are typically processed within 1-3 business days.

Delivery: We use third-party postal services; delivery times vary by destination.

No Guarantee: We do not guarantee delivery dates or recipient response.

You are responsible for ensuring the content of your letters complies with postal regulations and applicable laws.

AI-Generated Content

The App uses artificial intelligence to analyze mail and generate responses. You understand that:

Not Professional Advice: AI-generated content is not legal, financial, or professional advice.

Review Required: You should review all AI-generated content before use or sending.

Accuracy: AI analysis may contain errors; verify important information independently.

Your Responsibility: You are responsible for any actions taken based on AI-generated content.

Intellectual Property

The App and its original content, features, and functionality are owned by Envilo AI and are protected by international copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of our services or software without our prior written consent.

Disclaimer of Warranties

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

We do not warrant that:

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ENVILO AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES RESULTING FROM:

Termination

We may terminate or suspend your account and access to the App immediately, without prior notice or liability, for any reason, including:

Upon termination, your right to use the App will cease immediately.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms in the App.

Your continued use of the App after changes are posted constitutes your acceptance of the modified Terms.

Contact Us

For questions about these Terms of Service, please contact us at support@envilo.ai or through the in-app Help section.